The Chedi Muscat

At night it rely different than day. Night look so calm and romantic than any hotel I stayed.

Night when you entering hotel

The Location its very nice,with the sea along the hotel.

location is close to the airport, nice welcome drink, upgraded to deluxe room, breakfast was good.

insufficient lighting in reception and corridors. check-in took 30 minutes considering we were the only two in the lobby. open ware-drops facing the wash basin. corridors are humid and hot as staff keep forgetting to close the door. chef stops at 3 PM very limited room service menu, pizza was uncooked. hotel drive-way is dark, far from the main road & without a walking path. overall the hotel is very expensive in such (low season) and overrated. should be 4 star at best.

The hotel design is outstanding and the staff is extra polite

luxerious design ineterior and exterior wise, staff were friendy at some points, good location, suitable for relaxation especially around swimming pools and the private beach

staff couldn't keep the welcoming level all the time especially at somepoints when we felt the pressure on them, there was an obvoius diffrence between the check in/check out welcoming. Most importantly the rooms has a major defeciency especially for muslims: 1-the bathroom door is transparent which hurt the privay. 2- there is no cleaning hose in the toilet which made us use drinking bottle for cleaning (this is a major issue for muslims) we didn't expect that in a muslim country like Oman.

We were very happy with the location. In the city of Muscat, convenient to all shopping and venues. It's own 'private' beach, with constant discreet attention from the 'beach' staff. Elegant, Quiet/peaceful and relaxing. Specific areas/pools for adults only, families with children.

Disappointing breakfast experience. Lots of supervising/managerial staff but vast lack of 'waiting' staff. Breakfast menu is misleading and not comprehensive .. if you don't ask .. you dont get .. the staff do not explain what's available to eat. There is a 'menu' of sorts showing minimum information. Very poorly laid out. Mainly the various ways you can be served ''eggs'' ..I kid you not. If you want an English style cooked breakfast again you need to ask. The ''cooked'' breakfast is served at your table while everything else is 'buffet' style .. however, the staff speak very limited English. We waited 45 minutes for two 'eggs florintine' and when it arrived it was wrong. How do you get two poached eggs wrong? Why do you have to wait 45 minutes for two poached eggs? It's a 5***** hotel isn't it??? The guests at the table next to us had the same expeience ... a long wait after the initial self sevice part then when their breakfast arrived it too was wrong .. I was completely amazed at the lack of interest by management when this was brought to their attention. Maybe a review such as this will make them sit up a little and take notice .. I know its a small thing .. but .. its an important part of the day .. no one likes to start their day badly.. Therefore an important issue.

We found our stay at the hotel, very relaxing, although we combined business with pleasure the service and convenience of the hotel was excellent. The staff were excellent, extremely helpful but discreet.

Private and relaxed with excellent service. The staff were exceptional for this part of the world and demonstrated an inherit desire to make my stay as luxurious as possible - very much appreciated.

It is a not a cheap location, however the suite prices are usually 500 riyal per night I got them for a welcomed discounted rate, which made up for it.

The total experience from start to finish was luxurious and welcoming. The staff, the room (omg the room) everything was just perfect.

Free upgrade to a suite was special. Great Spa and the design of the place is outstanding. Minimalism with everything just in the right place. Superb gardens and a wonderful infinity pool. Good food too.

Very little signage but that would have spoilt the minimalist design!

large and very well equipped room/ambiance of the restaurant/cool pool

The main restaurant was outstanding.

Screen staring staff in the empty reception area. Hotel too quiet and empty. No bath in the room.

The staff were extremely friendly and attentitive. The hotel itself is beautiful and rooms very comfortable.

Relaxing Isolated location by the Sea yet conventiently close to airport and business district, Also loved the resturant.

Calm, quiet, amazing pools and private beach. Staff were professional!